Frequently Asked Questions

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• Where specifically is the Hotel Located in Lira Town

  • Kanberra Hotel is Located at Plot 51 Oyam Road, Lira - Uganda, a few meters away from Radio Q Fm Lira
    

• Are the rates on your web site per person or per room?

  The price is always per room, not per person
  

• Are fees and taxes included in prices?

  Yes, all the taxes and fees are included in the Prices. For this information, please always check the room conditions by clicking on the name of the room you are interested in.
   
  

• How do I book accommodation?

  Booking is possible only by completing the reservation form on our web site. Please, select the dates of your stay and type of rooms you have chosen. The system will show you the price for the accommodation (always check the room conditions). If you agree with the total price and the booking conditions, just click on red button "Book now" and the reservation form will show up. Once you finish the order form and click on button "Book now", your reservation will be confirmed shorty to your email address.
  

• How do I know that my reservation is confirmed?

  After completing and sending us your order form, you will get an automatic receipt e-mail containing your order number. 
  

• Can I book your services by telephone, e-mail or fax?

  Unfortunately not. If you wish to make a booking, please fill in the order form on our website.
  

• How many rooms can I book at once?

  You can book as many rooms as are available for selected period.
   
  

• Is it secure to send my credit card details?

  Yes, it is absolutely secure as we are using encrypted SSL protocol in all our order forms. This is the latest, most secure technology that encrypts all the details provided in the order form including your credit card details. All our servers are also protected by firewall against any unauthorized access.